Frequently Asked Questions
Everything you need to know about shopping at Uncommon.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. Since our styles range from slim to oversized, we recommend checking your measurements against the guide before purchasing.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
At Uncommon, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.